Thanks for reaching out to Gamepad Tester Pro. Whether you found a bug in a tester, spotted a confusing guide, need help interpreting stick-drift readings, or have a privacy question, we want to hear it. Clear details help us reply faster and point you to the right tool or guide.
This contact page is for product feedback, technical questions about the browser tools, content corrections, and privacy or legal requests. We are a small team, so we prioritize messages that include enough context to reproduce an issue or answer a specific question.
Send a note to info@gamepadtesterpro.com. Use a clear subject line such as “Tool bug,” “Guide feedback,” or “Privacy request” so we can route your message correctly.
What to include
When something looks wrong in a tester, include as many of these details as you can:
- Which page or tool you used (for example Stick Drift, Deadzone, Vibration, or DualShock Calibration)
- Your browser and operating system (Chrome, Edge, Firefox, Windows, macOS, etc.)
- How the controller is connected (USB or Bluetooth) and the controller model if you know it
- A short description of what happened, what you expected, and any error text you saw
- Whether the problem happens in one browser only or across multiple browsers
Screenshots or a short note about whether the operating system itself sees the controller also help. If the pad never appears in the browser, start with our Controller Detection tool and the Controller Not Detected guide before you write—many connection issues are OS or pairing related.
What we can help with
We can help with questions about how the free browser tools work, how to read stick, button, trigger, and vibration results, and how our guides relate to real troubleshooting steps. We can also fix typos, clarify confusing wording, and answer privacy questions about what the site stores.
We cannot repair hardware for you, provide official manufacturer warranty support, or guarantee that every browser will expose every DualSense or Xbox feature. Browser Gamepad API support varies, and some features (especially advanced haptics) only work in certain browsers or over USB.
Response time
We aim to reply within a few business days. Tool questions are easier to answer when you include the details above. If your message is about a privacy request, say so in the subject line so we can treat it with priority.
Useful links while you wait
- Gamepad tester home — live button, stick, and trigger checks
- Guides — practical troubleshooting articles
- Blog — longer PC and platform walkthroughs
- About — what Gamepad Tester is built for
Privacy and legal
For privacy requests, use the same email and mention “Privacy” in the subject line. You can also read our Privacy Policy, Terms of Service, and Disclaimer for how the tools work and what they do not claim to do.